Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
A well-maintained property leads to faster leasing, happier tenants, and lower turnover — all of which protect your bottom line. At Red Bricks Property Management, we make maintenance simple and efficient for both owners and residents.
Tenants can easily submit maintenance requests through a secure online portal available 24/7. Our trusted vendor network responds quickly, and we handle all coordination and communication — keeping you informed every step of the way. From routine repairs to urgent issues, we prioritize timely service and long-term care.
All vendor invoices and receipts are delivered with your monthly Owner Statement and remain accessible through your Owner Portal for full transparency.
Why It Works for You:
- Quality repairs at competitive rates
- Emergency coverage, nights and weekends
- Clear and accurate billing
- Fast response times to protect your property and retain great tenants
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Owner or Renter?
As Your Charlotte Property Manager, We Take Care of Everything.
Marketing
Effective marketing is essential to securing quality tenants quickly. At Red Bricks Property Management, we provide detailed market analyses for every property to help you achieve the highest possible return on investment.
Tenant Screening
Our tenant screening process is thorough and reliable. We handle every step — from qualifying applicants and coordinating move-ins to managing rent payments and addressing maintenance concerns.
Rent Collection
Timely rent collection is a top priority. We ensure your payments are processed on schedule so you don’t have to worry about tracking rent or following up with tenants.
Maintenance
We perform detailed inspections at move-in and move-out, complete with documentation. Any maintenance needs that arise are addressed promptly to preserve your property’s condition.
Financial Reporting
Our comprehensive financial reporting tools make it easy to monitor your property’s performance. Simply log into your secure owner portal to access statements and key updates anytime.
Eviction Protection
If an eviction becomes necessary, we handle the entire process with professionalism and care — ensuring it’s completed efficiently and in full legal compliance. For a flat fee of $500, we manage a basic uncontested eviction from start to finish (certain limitations may apply), protecting your investment and your peace of mind.
you’re protected with our guarantees
Early Lease Termination Guarantee
If a tenant ends their lease early and moves out, and we’re unable to collect the early termination penalties from them to cover the marketing fee, we will waive the marketing fee for the owner when we list the property to find the next tenant. This ensures our owners are protected from unexpected costs when a tenant leaves early, while we handle the re-marketing process promptly and professionally.
Eviction Policy Guarantee
If a tenant is evicted and it’s determined that the cause was related to a screening oversight, we will waive the marketing fee when re-listing the property to find the next tenant. However, if the eviction occurs due to circumstances beyond the scope of screening—such as job loss, medical hardship, or other unforeseen financial difficulties after move-in—then the marketing fee will be reduced by 50%. This allows us to share the cost with the owner and help offset their financial loss during the transition.
Satisfaction / Exit Guarantee
We believe our service should speak for itself — not lock you in. If at any point you’re not satisfied with our management services, you can cancel your agreement with a 30-day notice and no penalty fees. We don’t believe in binding long-term contracts or fine print that limits your options. At Red Bricks Property Management, our goal is to earn your trust through performance, communication, and results — not through restrictive contracts. You stay with us because you’re happy, not because you’re obligated.
Communication & Service Guarantee
We believe great property management starts with clear and timely communication. Our team responds promptly to all text messages and emails, ensuring that both owners and tenants receive quick, reliable updates. When tenants pay rent on time, owner payouts are processed between the 10th and 15th of each month, along with detailed owner statements showing a full breakdown of income and expenses. At Red Bricks Property Management, you’ll never be left wondering what’s happening with your property — we keep you informed every step of the way.
Inspections Guarantee
We take property care seriously. Every home under our management receives a detailed inspection at onboarding and again at move-out to document condition, identify maintenance needs, and protect your investment. While mid-lease inspections are optional, we conduct them whenever necessary — such as when there are maintenance concerns, HOA notices, or other signs that warrant a visit. At Red Bricks Property Management, our goal is to keep your property in excellent condition and address issues before they become costly repairs.
Maintenance &
Emergency Response Guarantee
We prioritize timely, reliable maintenance to protect your property and ensure tenant satisfaction. All work orders are reviewed and responded to quickly, and we maintain an emergency support line for urgent issues that cannot wait. For standard repairs, we obtain estimates and seek your approval before moving forward. In true emergency situations—where delaying action could cause property damage or safety risks—we proceed immediately to resolve the issue and notify you promptly. Our goal is to safeguard your investment while providing fast, responsible maintenance service at all times.