Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes. Red Bricks Property Management is a fully licensed property management company and operates in full compliance with all applicable industry standards and legal requirements. -
Can I reach you after hours?
Absolutely. We provide an emergency contact line for urgent situations. Non-emergency inquiries will be addressed during regular business hours. -
Can you deposit rent proceeds directly into my account?
Yes, we offer direct deposit to ensure timely, secure transfers of your rental income. -
Do I get to review or sign the lease?
Owners are welcome to review the lease agreement prior to execution. Our team typically handles the lease signing process on your behalf for efficiency, unless otherwise requested. -
Do you also sell real estate?
Yes — we also assist with buying and selling real estate. In addition to property management, I am a full-time licensed real estate agent specializing in residential properties. Whether you’re looking to buy, sell, or need ongoing management services, I can handle all aspects for you directly and ensure a smooth, coordinated experience. -
How and when do I receive my rental income?
If tenants pay rent on or before the 5th of the month, owner disbursements are issued between the 10th and 15th. This timing allows for the standard three to five business days processing period for online rent payments to clear into our trust account. Once funds are received and any property expenses are processed, we send your payout via direct deposit. -
How is rent collected from tenants?
We accept rent through multiple convenient options, including online payments via the tenant portal. All payments are tracked and processed promptly. Late payments are handled according to the lease agreement. -
How long are your lease terms?
Standard lease terms are usually 12-24 months, but we can customize lease lengths to align with owner preferences and local market demand. -
How much security deposit do you require from tenants?
Security deposits are determined based on market standards, tenant qualifications, and legal guidelines. In most cases, we collect a deposit equal to one to two months’ rent, depending on the strength of the application and risk factors. We ensure all deposit amounts comply with applicable state regulations. -
How soon can you start managing my property?
We can begin as soon as the management agreement is signed and the property is ready for marketing or occupancy. -
What types of properties do you manage?
Our portfolio includes single-family homes, townhomes and condominiums. -
What kind of reports will I receive, and how often?
You’ll receive detailed monthly financial statements, including income, expenses, and maintenance summaries. Additional reports can be provided upon request. -
Who holds the tenant's security deposit?
Security deposits are held in a dedicated trust account in accordance with applicable local laws and best practices.

